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COVID 19 Lockdown Information

Our shop is open during lockdown with strict social distancing measures in place.

To operate safely - 

What to do:

  • All customers wishing to enter the premises must wear a face mask/covering (if you do not have one we will offer you a new mask to wear).
  • Customers that are exempt must have an exemption card to show they are exempt.
  • NHS COVID-19 App to check-in is available to scan on entry.
  • You will have to wait in the 2m marked areas if another customer is before you.
  • There is a one way in and one way out system in operation.
  • Hand sanitiser is available to use and placed around the store.

Dry Goods:

  • Inline with government guidelines pick up dry goods you are only purchasing.

Fish Sales:

You must keep to the social distancing rules floor markings are in place. Please be aware you might have to wait.

  • Pond - You are able to view & purchase pond fish. 
  • Tropical - You are able to view & purchase tropical fish.
  • Marine - Stock is limited due to lack of air cargo flights you can buy & view marine stock.

A limited number of customers are able to view/buy Tropical & Marines at one time. Please be aware you might have to wait.


Click and collect:

  • You can use this as an option at check out.
  • You will be informed by email when your order is ready for collection so make sure you enter a valid email address.
  • Collections will only be available 10.30am - 4.00pm.

Contact Tel: 01942 495 800

Shop Hours may be shortened without prior notice current hours: 

  • Mon-Fri 10.00 - 17.00
  • Sat: 10:00 - 16.00
  • Sunday: 10.30 - 15.00